Commerce Strategy, Business Models & Innovation

Strategic alignment, mission building, E2E omnichannel concepts, further development of existing business models, innovation of differentiating business models

Commerce Operations,

Data & Technology

Development and optimization of omnichannel operating models, design of organizational models, process design along the entire value chain, data-driven optimizations, technology selection

Transformation & Performance Management

Implementation of strategies and concepts, operational result improvement, efficiency increase, control instruments for sustainable performance measurement,
interim management, project and program management

Commerce Strategy, Business Models & Innovation

• Strategy development and design of business and operating models for platform businesses

• Strategy, design and implementation of direct-to-customer marketing & sales internationally

• Introduction and scaling of international customer-centric omnichannel business of a large cooperation 

• Ensuring the long-term competitiveness of a business area based on technological trends

• Customer-centric alignment of the business model

Commerce Operations,

Data & Technology

• Customer-centric and profitable alignment of products and services and product development

• Product selection (order management, e-commerce, pricing, PIM, CMS....)

• Conceptualize, introduce and continuously optimize omnichannel business in 14 countries on the business and IT side

• Implement and continuously optimize pricing strategy and pricing concept in 14 countries

• Largely automate pricing and price setting (dynamic pricing)

• Conceptualize group-wide product portfolio management

Transformation & Performance Management

• Conception of agile working methods, transformation to a sales-oriented organization

• Identifying and implementing measures to optimize results, including increasing sales, reducing costs and increasing efficiency

• Program management
  KPIs, control systems for omnichannel business models

• Integrate digital and stationary marketing and sales channels

• Integrate Group-wide business and IT processes to increase efficiency and reduce costs and introduce agile methods

• Evaluate existing products in terms of profitability, strategic fit and customer centricity